After visiting Waterway Dental and meeting once again Ms. Tonya Johnson, Practice Manager and Dr. V. Nguyen I can only say they are the best people in the world. They understood my needs and helped me to their best abilities, making me walk out of the office in the best emotion than words can describe. I highly recommed Waterway dental to everyone.
It's difficult to get someone on the phone most of the times which means leaving a voicemail and sometimes the call is returned and sometimes not, and you have to call again. Also, the voicemail messages is about the Christmas days & hours.
My doctor was Dr. Tressler, he was very nice and professional. He was very patient with me and I really appreciate that since I had so many questions. He never once gave me the impression that I was annoying him by asking so many questions and that made me feel relaxed. Jackie assisted him during the whole process and she is very nice, compassionate ad gentle. I know it sounds weird to say this about going to the dentist as no one really enjoys a trip to the dentist but my overall experience was pleasant. Thanks for employing such a nice and caring group of people.
Dr. Vi is most likely the best dentist I have ever used. She strives for utmost comfort for the patient and is very knowledgeable about new dental technology. She is a stickler about doing things not just the right way, but the best way. Her assistant is also most helpful and the staff very welcoming. All in all - a great experience considering I was in the chair for 3 hours!
Everyone at Avante makes my experience a wonderful one. I am always smiling when I walk out the door. The only reason I rated a 4 is because throughout all the specials they have had, I never saw one for my treatment. It would be nice to see my treatment on sale once in awhile--- give a break to a regular customer.