96.4% would refer friends and family to us

5 stars Verified customer

Easy access to the office. The staff was friendly and helpful. I have been seeing Dr.Neal for years and have confidence in him

5 stars Customer since 2011

I could not ask for a more professional, friendly, and efficient staff. What more can one expect or ask for.

5 stars Verified customer

Polite, professional and so easy to work with.

3 stars Customer since 1997

Am disappointed in the rise in prices for the different things that I've had done when my glasses are made. This makes it extremely hard for me as I am on a fixed income even though with supplemental insurance I have a credit of $350 towards glasses.

5 stars Customer since 1997

As always, I had a great experience.

5 stars Customer since 1999

Family Eye Clinic are always so Great! Ashley is always so helpful with my appointments and getting my new contacts to me. Thank you for your support! I appreciate it!

5 stars Customer since 2003


5 stars Customer since 2014

I 'be been real satisfied with my care the past couple of times that I've been there. I do not plan on changing any time soon.

5 stars Customer since 2015

This was the first time I had ever visited VS, and it was very welcoming! I liked how everyone wasn't in a rush and took their time with each individual person. The doctor is very inviting too - not only did the blue lab coat set me at ease bc of the tranquil color, but he encouraged me to tell me exactly what I saw and if I felt uncomfortable. I had never enjoyed an eye exam as much, nor had I ever loved a pair of glasses as much as the ones I chose. I also liked how specific the ladies were when they told me my price range and what my insurance covered, and what other features I could add on and told me the exact description(s) I could expect.

5 stars Customer since 1997

I went in with what I feared might be an emergency and they took me right in. As always, Dr. Neal was thorough and professional, explaining everything in a manner that I could understand and allaying my fears.