98.3% would refer friends and family to us

1 stars Verified customer

The sales people were friendly and engaging, but the ones who installed my AC were inexperienced. They messed up the instillation and I had to get another company to fix it. I will not be using them again.

5 stars Customer since 2013

I have been using Thomson AC for several years now at my businesses and couldn't be happier with the service!

5 stars Customer since 2014

If I could give 500 stars, I would. I am one of those homeowners that wish they had found Thomson A/C many years ago! I would have saved thousands of dollars (in my case). I happen to be searching online to see if the heating unit I purchased from "a guy on the street" was worthy of the price I paid. As I was searching, I ended up on Yelp and saw listed this A/C Heating company, 3 blocks from my house with 5 stars rating across the board. I called immediately and told them my story. Tim, Brandon, Blyane and Shawn.. all worked with me and I cannot tell you enough how professional these people...this company is! From the moment I started communicating with them, I knew that I trusted them. I now have an asbestos free home with forced air that I can finally feel coming out of the vents. I know that we will save on electricity bills and received a much higher value on selling my home (when that time comes). Thank you Thomson A/C! I know that I will use your services when I need replacements and I WILL be referring others!

5 stars Customer since 2014

These guys are the best. Had a bunch of different bids and they beat all of them by a LOT! And the work was top notch and everyone I had contact with was great. Can't recommend them enough.

5 stars Verified customer

Glenn provided excellent service - he contacted "zero Energy" auditor to fully understand what they were requiring of my HVAC system to qualify for rebates. I will definitely use & recommend this company.

5 stars Customer since 2013

As usual the Thomson A/C guys responded quickly to A/C issues we were having and provided excellent service. They don't disappoint!

5 stars Verified customer

Your installers were the most professional, friendly, clean and efficient people I have met in the construction/service business! I was very impressed! The follow up service was great too! I would recommend Thomson to any one!

5 stars Customer since 2014

Arrived on time!

Fixed the problem

Quote was exactly what I was charged

Spent time to educate me on my product and the work that was done.

A+ professional service

Couldn't be happier!

5 stars Customer since 2014

I found everyone I talked to at Thomson Air Conditioning to be very courteous, friendly and most of all professional in every manner.. As far as I am concerned they will be my go to company for all my air condition and heating needs. They are tops in service and professionalism.

2 stars Customer since 2014

I called you to check up about the weakness of the outflow of my kitchen A/C outlets. My A/C is working fine except the above issue. But when your technician came over, all he did is changing the filter and measure the temperature of my A/C outlets (I know my A/C is working). I had asked your technician to check up of the problem that I mentioned above and he refused to do it because it will make his cloth dirty. Why do I have to pay your company $90 and the problem that I called you about (i.e. weakness of the outflow in the kitchen outlets) is still not answered??????

Thomson Air Conditioning replied:

HI Richmond,

I am sorry to hear about your experience, and am more than happy to give you a complete refund and work on remedying the situation. I will work on contacting you by phone and by e-mail to see if we can schedule another appointment. Once again, I am sorry about the inconvenience, and will do whatever I can to make sure we provide you with 5 star service.

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