I live close to Taj and so I like to hop over for last minute services because I can usually count a really relaxaing and enjoyable massage or facial. I have two kids, one 3 and one 10 months, and so its harder for me to sneak away. However I was able to take off work on a Tuesday and make an appointment for a relaxation massage. Unfortunatley this was one of the worst massages I have ever had. I did not feel relaxaed and left feeling I wasted money and time. The masseuse focused on pressure points the entire time on my back and maybe spent a total of 10 mins on my arms, legs, hands total. I addded a foot massage for $18 and again, no relaxation, just pressure points. I dont know if I would come back even though its convenient for me as I have little time these days to do these things and I want to make sure its the experience I am paying for.
Thank you for taking the time to provide us with your feedback, Lindsay. Please accept our apologies that your experience was less than satisfactory. It is so important to us that our guests enjoy their time and services here and if there is a situation where this does not happen, we will do everything we can to make it right. Please know we will be addressing this and our management team will be in contact with you so we can rectify the situation. Thanks again, we look forward to speaking with you soon!