Tiffany (sp?) was great. She was sooo thorough, pleasant and professional. She did a great job. I received a pedicure, eyebrow, bikini and half leg wax. My last experience was not good, my bikini was as if I hadn't had a bikini wax at all, but I did not allow that experience to affect my attitude towards the Spa. You guys have some really good estheticians, and some not so good (Alicia). Alicia's technique for waxing and bikini was not good at all. I continue to return to the Spa because it's professional, comfortable and relaxing environment and the services are great.