98.1% would refer friends and family to us

4 stars Customer since 2015

Overall a great experience / with one caveat...Hair coloring was exceptional, as always (I followed Bryan from Ipsa). Shampoo/rinse person was really friendly. The only sour note was that someone (the manager? Another stylist?) came and spoke harshly to The shampoo person as she was rinsing the toner from my hair. It made me feel really uncomfortable. There was no reason to speak to her that way and certainly not within earshot of a customer. It was unprofessional, which is why I am not giving the review a higher rating.

5 stars Customer since 2015

I have followed Brian (Bryan) Winter wherever he has gone for the last 25 years. I would not dream of having anyone else cut my hair -- and I live in Europe now, so it is not easy for me to keep this up, but it is ALWAYS worth it!!

5 stars Customer since 2007

Perfect. With Special thanks to Carlos and the very nice people who washed my hair and did my nails.

5 stars Verified customer

Bertrand is the best

4 stars Customer since 2013

Bertrand is great as always.

I have only one complaint: your assistants who wash hair need more training.

Some of them don;t know how to wash hair without pulling on it, which is uncomfortable.

Only one gives a really good head and neck massage.

5 stars Customer since 2013

Thank you for your courtesy and excellent service!

5 stars Customer since 2007

I always enjoy my visit at Salon L'eau.

Jean Luc over the years, 24 years to be exact

Has been so pleasant & accommodating.

The other staff are always smiling, like Carlos, Martha, Sonya & Ida.

More power to your Salon

☺️

5 stars Customer since 2013

Very professional. Bertrand has been cutting and coloring my hair for many, many years. I highly recommend him. I now live out of state but when I come to DC I always come and have him cut and color my hair. No one like him!!!

4 stars Verified customer

Shampooist is perfunctory - would love a nicer massage/treatment. Also, people were getting backed up - I had to flag her down for service. Otherwise, great experience! Love the complimentary pastries and coffee. My hair looks and feels terrific.

5 stars Customer since 2013

Consistently superb haircut and styling. Outstanding service. Would highly recommend.

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