92.4% would refer friends and family to us

5 stars Verified customer

I had an excellent visit to Sense Spa. The amenities at the spa are lovely and relaxing, and the quality of my deep tissue massage was outstanding! The thing I appreciated most was the classical piano music playing in the spa. It was a wonderful change from the usual assortment of "zen" music at most other places!

2 stars Verified customer

new masseuse and nail technician were new and not nearly as good as former people. Jade seemed to ba new to both the job as well as the spa and did a below average job. Frank the masseuse was mediocre. There was a billing foulup when paying which the manager has not yet resolved.

5 stars Verified customer

Antoinette is the very best massage therapist I have ever come across. I now go to her once a month and the body therapy has helped me beyond words.

She is truly a miracle worker using many different procedures to create the truly perfect result. I have had massages all over the world...Antoinette is the best. Sense is a beautifully run resort Spa. The front desk is excellent. Everything spotless and well stocked.

3 stars Verified customer

I've been coming to the spa for the last few years and one thing has not changed and that's the employees lack of spa etiquette. While the upper management has drastically improved, many of the other employees clearly have never worked in a spa before. There's nothing worse than coming out of a massage completely relaxed, filled with zen, relaxing on a couch, to then be abruptly disturbed by an employee racing in grabbing and replacing glass snack trays with a loud clanking noise, or slamming the cabinet doors as if they're the only one in the room. In an instant I am snapped out of my zen state and have to compensate their lack of professionalism by putting on headphones sometimes.

The spa itself is lovely, the employees are actually very nice, just not properly trained for this environment. If you don't care about loud spas then I highly recommend this place (on Saturdays the guests are equally as noisy as there are groups attending usually for some event, i.e. girls day out, bachelorette or birthday celebrations).

5 stars Verified customer

I always love this place and treated myself for my Birthday. It was wonderful and Janet relaxed my muscles and then some.

5 stars Verified customer

I love this spa! Everything about it is first rate. From the time that you walk in, you are greeted by a lavender smell, and lovely front desk people. The manicures and pedicures for men are reasonably priced and done with care. I have had all of there services at least once, including massages and facials. No matter how small a service you are having, they allow you to use their locker room, to change into a comfortable robe, and relax in the sanctuary. So, you can make an afternoon of just a mani or pedi. The facility is quiet, peaceful, and conducive to relaxation. I live very close to the spa, and feel spoiled. It is a Napa-caliber spa, right down the road from me. Nice!

2 stars Verified customer

Spa facilities were very clean and the men's locker room was well appointed. The "sanctuary" space was not relaxing... There were people in there talking so loud I could here them in the room next door... The massage was also mediocre at best. I had scheduled a deep tissue massage, and the therapist just basically provided a very light rub. Not worth the price.

5 stars Verified customer

She was AMAZING! Such a nice person and fantastic at massage.

4 stars Verified customer

The massage by Rommell was fabulous - one of best ever. Very intuitive and skilful deep tissue.

The admin side was not easy. I couldn't find my electronic gift card from 2014 and you had no copy of it, even though it did say that you would have an electronic record and that's why i didn't print it. (I think your system may have been updated since then.) You couldn't tell me the email for online gift certificate. Then when I paid, there were problems processing the gift card which meant swiping my card several times and i left a little confused about how much i actually did pay.

5 stars Verified customer

Both of my treatments and masseuse and estetician were fantastic!!

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