11400 W. Huguenot Rd., Suite 110
Midlothian, VA 23113

(804) 794-6699

Mon: 10:00AM - 7:00PM

Tue - Thu: 9:00AM - 9:00PM

Fri: 9:00AM - 6:00PM

Sat: 8:00AM - 4:00PM

Sun: Closed

98.3% would refer friends and family to us

4 stars Customer since 2013

As usual your employees are so friendly and helpful!!!

1 stars Verified customer

My massage was about 1hr. The lady was nice the massage was ok, I've had better. the issues I had was a 15min wait, the room got cold halfway through including the oil she used, then she put the oil on my face to massage(yuk). When I was checking out the clerk didn't ask how it went or ask me on the receipt for a tip.

5 stars Customer since 2011

Brigitte did an amazing. Job. Thx

4 stars Customer since 2012

Jessey is great! Very professional and talented. She always makes me feel and look wonderful. I look forward to my first color session with her in April. Brittany was also very sweet and social. She made my day with her spunkiness. I have been to Rituals off and on since the original owner (Amy) on Alverser Dr. The price is good in comparison but the only thing I would suggest is a more inviting atmosphere. This is not meant as an insult, more of an insight. I spent some time in Rehoboth Beach, DE. and I could have gone to A Bad Hair Day weekly. Drexel the owner made the experience become a habit, that was hard to resist, with the same prices for both hair and spa services, he just put a classy spin on it. You should investigate into his profile. But in Richmond Rituals is my salon.

5 stars Customer since 2015

Kailey is wonderful!!

Rituals Salon Spa replied:

We think so too! Thanks for your feedback.

4 stars Verified customer

Owner could be more friendly/welcoming. I've been going there for at least 6 years have seen him some but he has never spoken or reached out in a personal way. The staff has always been so sweet and polite which I'm sure he has directed them to do. He should take clues from his friendly staff.

Rituals Salon Spa replied:

This is Pete, I want to apologize that you felt this way. I am a behind the scenes kind of guy and need to work on my customer awareness. Thank you for bringing it to my attention.

5 stars Customer since 2012

As always Brigid did a great job on my hair - color and cut. She knows how to take the bulk out oft thick hair so it lies beautifully.

Rituals Salon Spa replied:

Leslie, We are happy to hear that Brigid provided you with a great service.

5 stars Customer since 2014

It was wonderful. It just happened to be a quite day and it was also a very calming experience. Lets not forget that at the end my hair looked EXTRAORDINARY.

Rituals Salon Spa replied:

Marina, We are delighted to hear that you were able to relax and enjoy your services with us.

5 stars Customer since 2014

Have missed getting a hand massage on my last 2 visits. I really enjoy them. Do you no longer do them? Lindsey is the best for sure.

Rituals Salon Spa replied:

We apologize that you have not received a hand massage during your last visits with us. We try our best to make sure each client does receive a hand massage and we will make adjustments to assure each client will have the opportunity to enjoy this treat.

5 stars Verified customer

I've never had such a great experience at a salon, as a new client. It was so nice, I told my stylist, Lindsey, "I had so much fun!" I had to laugh after that.

Rituals Salon Spa replied:

We are so happy to hear that you enjoyed your first visit with us!

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