98.2% would refer friends and family to us

5 stars Verified customer

Excellent service. Fixes what needs to be fixed and at a reasonable price. Oil change you are in and out. Highly recommend.

4 stars Verified customer

Transcooler had some some of the outer coils smashed in, (during installation?). Thanks for getting it done promptly.

5 stars Verified customer

Pugh's could hardly be more convenient, across the road from the metro. No waiting for an endless shuttle ride before work! Also reliable and reasonably priced.

4 stars Verified customer

Solid work on an American brand vehicle. I intend to return within a month to get additional work completed.

3 stars Verified customer

I was impressed with Pugh's garage initially. My sons car was towed there because the power steering went out. Dealing with Ed was very easy. He was polite and business like. The car was fixed in a timely manner and we felt the price, although expensive, was reasonable and fair for the work done. If the transaction had ended there, this would be a 5 star rating. However, the morning we were to pick up the car we received a phone call from an employee at the garage who said now the car door handle was broken. I was suspect about this because there was nothing wrong with the door when we dropped it off. The temps have been extremely cold and several people I know have had problems with door handles freezing up. My suspicion is that the employee went out first thing and forced a frozen handle open and broke it. I expressed my suspicion, but of course I can't prove this was the cause. Since I really had no choice, we paid to have the handle repaired. I am disappointed because we had planned to use the garage for other repairs in the future. Now I am not sure we will because I dont feel I can trust their word. Irregardless of the cause, the door handle was broken while the car was in their possession and I think they should have fixed it without charging me.

5 stars Verified customer

My service at Pugh's Garage was fine. Henry Green

5 stars Verified customer

Went in for an oil change on a Saturday. I was told it would be a short wait so I stayed there and waited. As promised it only took 45 minutes. Good customer service.

5 stars Verified customer

I have been using Pugh's Garage for the past two years. I have found them to be prompt, courteous and above all honest. A good find. I highly recommend them.

5 stars Verified customer

I had a wonderful experience at Pugh's Garage. The staff was very kind and helpful. Ed is a great guy and will explain everything being done to you!

As a student at UMD, the location of the garage is convenient and the service was outstanding. I will definitely be going back next time I need an oil change or if I have any other issues with my car.

4 stars Verified customer

I always receive great customer service each time I take my car to be service! They are honest and always do their best to take care of my needs in a timely manner.