When I first came in to price out a pair of glasses I was somewhat ignored/bumped around from person to person to answer questions. One lady said she would be around to check on me as I looked at frames but when it came time for me to narrow down my choices she was helping another person... Then Heather L. came to help me and she turned my experience around! She was smiling, helped me to choose the right frames, and even convinced me to get a eye exam so that my glasses would have the most current prescription. I signed up for an appointment the next day! The effort she took to price out my glasses turned into a purchase. She took the time to explain many aspects of my insurance that was confusing. Thank you, Heather!
I have been seeing Dr. Johnson for many years now. He is so friendly and personable! He makes me feel at ease during my exam. He takes the time to answer my questions thoroughly. The ladies who did the initial testing were very friendly as well. A new trainee, I wish I had gotten her name (she had long dark wavy hair), was very personable and did a great job getting me through the many tests. She even added personal touches such as inquiring about a book I was reading. Touches like that make you feel like a valued customer. Kudos to Dr. Johnson and staff!!