94.6% would refer friends and family to us

5 stars Customer since 2015

The staff was very professional and caring. Dr. Wells was very informative and was careful with my Yorkie. Thank you all for your help.

4 stars Verified customer

Absolutely loved my dog's ER Doc (Dr. Kelly Lin). She was so caring, and patient with my dog. She explained everything to me and just absolutely wonderful. The bad part was the receptionist (the purple hair, I think her name was Stacy). Totally unengaged & had no customer service & don't even seem to care about animals. She had better customer service on the phone, but not face to face. Would have loved to give 5 stars but to be honest I deducted a star b/c of her. The receptionist is suppose to be "face" that represents the facility, she did in a negative light. She needs to work on her customer service. But the physician & her tech were sweet.

4 stars Customer since 2015

After one visit nor Cal appears to be very much the kind of care and help it has given my dog.

Also, the respect it has given me as a owner or caretaker.

5 stars Verified customer

The people are talented, dedicated, and enjoy their work. They are animal-friendly. We felt our pet was in good hands... about all you can ask in a vet business.

Thanks!

5 stars Customer since 2015

This was our 1st time our dog need to go to ER but hope this will be last time for us, but if we do need it for sure we will come back. The service was great and all the staff there will take their time to explain and give us options and answer all of our question.

5 stars Customer since 2015

Efficient and reasonable care cost, fantastic night shift staff

Although I do not want to go back ever, Nor Cal Vet is my choice in time of need

5 stars Verified customer

They did a wonderful job to help my cat. It was expensive but necessary.

5 stars Verified customer

I would like to thank you all. EVERYONE was so nice and caring. The doctor and assistants all showed love and concern. My cat is better and we owe it all to you. I will definitely come back if I need to....hopefully not. Lol. Yolanda and Luis and smokey.

4 stars Verified customer

The staff was friendly and caring.

5 stars Customer since 2015

Dr Sean Wells gave us good information regarding our dogs torn ACL. The entire staff was courteous and efficient to all who entered the facility.