94.9% would refer friends and family to us

5 stars Customer since 2015

The best vet I have ever been to.

5 stars Customer since 2015

All the staff were super friendly, knowledgeable and very kind to Lilly. Am definitely planning to continue to visit Nor Cal Vet.

5 stars Customer since 2014

Clean and warm service. Excellent non surgical care for chronic back problem.

5 stars Customer since 2015

excellent

4 stars Verified customer

I came here on a Sunday when I did not have other options for my budgie. The staff was very nice. They seemed to understand the type of manner needed when speaking with distressed pet owners. The Dr. was also nice and patient if you had any questions. She was forthright but gentle. She did not force expensive treatments and gave options.

The waiting area had a TV playing Nat Geo which was also nice. The only things I did not like was the very cold temperature in the common areas and in the individual waiting rooms for Dr. Consultation, The room was bare, cold, and felt very uncomfortable. My daughter said it felt scary.

1 stars Verified customer

If it were only possible to give JENNIFER SERGEEFF negative stars. This person was unprofessional and heartless; I found her to be condescending and rude. Pet owners are obviously scared and vulnerable when they come to you with a sick pet. Would it hurt to show some compassion and thoroughly explain the situation to them? After all, you ARE charging $150 for consultation in addition to the $500-$600 for imaging. I left here distraught after reading for myself what was on my pet's imaging report because the doctor sure did not explain what she saw or recommended. She only wanted to us to do additional laboratory work and was sure to mention the price for that. What is the point of seeking your help? Thanks for nothing. We will not be back for this pet or any other pet and I do not recommend this professional JENNIFER SERGEEFF to any pet owner.

5 stars Customer since 2015

We received outstanding care when our Frenchie had suddenly become confused and appeared to have lost all vision. Dr West and Dr Lin and the entire team provided the highest level of care and attention, we knew we were in good hands. The medical advice was incredible and we were informed of results and progress throughout our dog's stay. Both doctors are experienced and their expertise was clear. We trusted their advice and guidance implicitly.

5 stars Customer since 2015

Friendly, efficient, and knowledgeable staff in a large and very clean facility. We received great care for our dog, and would not hesitate to return if the need arises.

4 stars Customer since 2015

This was the first time I had to bring my own pet to an animal hospital and it couldn't have gone any smoother. My dog was seen promptly, and the advise and procedures given for chocolate poisoning were well recommended.

5 stars Customer since 2014

I am so grateful to have this Emergency Veterinary hospital for 24/7 service in Daly City !!! Doctors Greer and West, along with their office staff & vet techs are extremely competent and compassionate -- I find the costs to be very competitive as well ... Nor-Cal is a wonderful adjunct to my regular animal clinic for all after-hours needs.

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