95.1% would refer friends and family to us

5 stars Verified customer

Quick and friendly!

2 stars Verified customer

Not one single person greeted me when I came in to the office to be seen, I was not acknowledged by a single employee for at least 5 minutes.

I had wanted to have my eyes examined so I could get new glasses as well that day but was told after I was already in the back that they didn't think they could do that and dilate my eyes on the same day. The young lady who saw me prior to the doctor did say that we could do the fitting for new glasses but it would have to be prior to the dilation, when I said that I would like to since I hadn't had new glasses in over 5 years she then proceeded to tell me that she didn't think my insurance would cover both exams in the same day.

Also while my son was waiting in the lobby the mother of a customer came in and after she left the employees where talking poorly about her.

The doctor was nice but the staff was very rude. I don't think I will go back to this location in the future.

3 stars Verified customer

When my daughter picked up her glasses her prescription was incorrect. The staff dismissed her and said she would need to get used to them, instead of checking. I have since contacted them and yes it was wrong and they are being corrected.

5 stars Verified customer

excellent service

5 stars Verified customer

Didn't have long to wait. All the ladies were very nice and polite. They answered all questions I asked. Left there smiling-all was good.

5 stars Verified customer

Very friendly. Excellent care. They take the time to make sure your glasses fit and feel comfortable.

5 stars Verified customer

I was created upon arrival. Everyone from start to finish was amazing. I can't wait to get my glasses. All of the information I received was very helpful. I will recommend to all friends and family. Thank you!

5 stars Verified customer

Very friendly place, love Dr. Beth, so friendly.

5 stars Verified customer

I always have a wonderful experience at the West Frankfort Marion Eye Center!!!!!

4 stars Verified customer

All he employees were nice and professional.