88.0% would refer friends and family to us

5 stars Customer since 2015

This was my first visit and I was very pleased, enough to book another visit and to come back for more

services. It's close and convenient but I was pleasantly happy that the service was fast, no waiting. My

stylist was very outgoing putting me immediately at ease. She moved with confidence and appeared to

be knowledgeable. Even though I had an appointment she was right on time to be attentive until the finishing up. I look forward to my next visit where we are going to do a haircut and some highlighting. I think I have

found a good place to help with my hair. I have been searching for awhile for knowledge and the pricing is

great too. I notice the overall students and staff have a positive outlook and helpful.

Sincerely,

Bobbie Evans

5 stars Customer since 2015

Thank you again for another great experience.

Paul Mitchell the School-Knoxville replied:

Pat, we appreciate your business! We look forward to your next visit!

4 stars Customer since 2015

Wasn't happy first time but I went back and they made me happy

Paul Mitchell the School-Knoxville replied:

Victoria, we're so glad you were happy with your services! Please come back and see us!

5 stars Customer since 2012

I had a grest experience at Paul Mitchell School definitely will go back.

Paul Mitchell the School-Knoxville replied:

We're so glad you had a great experience Robin! We look forward to your next visit!

1 stars Verified customer

Terrible hair color. Asked to continue to bring color back to natural color which is blond. Came home with dark brunette?? Told it will fade after washing but not enough. Very shocked and disappointed.

Paul Mitchell the School-Knoxville replied:

Please call us at 865-966-0400 and Press 0 Ask For John or Pam

4 stars Customer since 2015

Enjoyed my experience and loved my haircut. I was skeptical at first, since it's a school I was afraid to be someones guinea pig. But to my surprise it was a very professional experience, and hairdresser knew what she was doing! However, if you want a particular hair cut, bringing a picture with you is always helpful.

Paul Mitchell the School-Knoxville replied:

Valentina, we appreciate your review, as well as your tip for other clients! Our students receive the best learning experience from clients like yourself. Please come back and see us for all your hair care needs!

5 stars Customer since 2015

I enjoyed my experience, and happy with my haircut, but I had to explain 4 times what I wanted. Next time I will bring a picture with me for easier understating.

5 stars Customer since 2013

I love the color of my hair. It was a great experience. While I was there my daughter who is 10 had her hair braided and this was the first time it was done without her crying the hairdresser she had was great.

4 stars Customer since 2015

Extremely friendly!!

5 stars Customer since 2015

Wonderful customer service. Loved my color!