Hannah, my stylist, was excellent. She listed to my needs and gave great advice. She was very friendly and talkative, but didn't crowd me awkwardly while my color processed. However, the learning leader was rather intrusive and sectioned my hair rather than allowing Hannah to do it. She treated Hannah as though she had no idea what she was doing, and didn't offer advice, just did it herself. After my hair was sectioned, Hannah did the rest of the color service and I enjoyed it immensely.