This appointment was a recall for cleaning and as always, the treatment and service was professional and thorough.
We are long time patients, so know the staff who are always welcoming, friendly and efficient.
One pet peeve of mine in many offices, is upon arrival for appointments, the receptionist asks for a name, when they have the time and name of the appointments in front of them.
Yesterday, there was a new person on the desk that we didn't know and she greeted my wife and I by name as we approached. It may seem like a small point, but when greeted by name, the patient really feels welcome and prepared for your visit.