My daughter and I came for our first apt on 3/16 for an Herbal Scrub and waited 25 min - at this point it was 15 min past our apt time of 2:30. When the technicians came to get us, they told us that they had been running late - we had to reschedule because we had to be out on time to pick up my younger daughter at busstop. They were apologetic, but it would've been nice if someone had told us when we checked in that they were behind instead of us getting changed into robes and waiting.
We came back 2 days later for the herbal scrub. It was an "okay" service - probably would not do it again. My skin felt good afterwards but it did not last long, and I did not enjoy being wrapped up in plastic - just not comfortable for me. I will stick to facial or mani-pedi in the future.