Institut DERMed is truly a unique place - it combines the knowledge of a dermatologist with the comfort of a spa. Lea was my aesthetician and she could not have been more professional, yet friendly! I love that part of the initial consultation was her asking, "Tell me what you like about your skin." It's always so easy to jump to the bad, but it really set the tone when she asked me to point out the good. The Institut DERMed products are amazing - I felt so great walking out of there. However, I appreciated that there wasn't any pressure to purchase them. I currently use a product that had been working really well for me, so Lea just gave me a small sample of one of the DERMed products to take home with me. No pressure at all! She was a great representation of their culture - I will definitely be coming back!