My husband and friend had given me gift certificates to Halina's Spa. I have gone twice recently. I am going to try to be very professional in my review. I go to a Spa for the tranquil and quietness. Christy did my mani and pedi, I would highly recommend her. Brad and Kate gave our couples massages. I recommend them both. I am partial to Brad, I must say. When we entered the Spa on Saturday, the noise and commotion on the front from the receptionist almost made us leave. She was caring on a conversation with one of her children's teachers. The receptionist has a voice that is loud and carries, When I had my mani and ped they had to close the door because of the loudness. I never feel comfortable about my charges. I have asked my husband not to give me another gift card from Halina's, I do love Brad, Kate and Christy, but the way your front desk personal handle themselves, needs to be addressed. They need to tone their volume down and be aware of the charges that are being made.
Thank you for your feedback regarding your experience. We are so pleased you enjoyed your massages with Brad and Kate and your nail services with Christy, they really are great at what they do! We are sorry your experience with the front desk was not enjoyable. We will be addressing this to assure sure this situation does not occur again. We hope you will give us another opportunity and come back for services with Brad, Kate and Christy.
512 246 9700