Not the personal service I was hoping for. I requested they grind my dogs nails, they were not done, or done very poorly because my dogs nails were sharp when I picked her up. I probably would not provide feedback based on the nails alone, however after we got home from the grooming, I noticed my dog had a nick on her hind leg that I was not told about. I understand that these things happen, but I would expect that they would tell me about it and I cannot believe that the groomer was not aware that they cut my dog. The storefront is very nice, they have a lot of nice things for your pet but I will not be going back.
it seems you did not have a good experience, I wish you would have called and spoke to the owner about all of your concerns and we would have done everything we could have to make you happy and make this right for you. you Satisfaction is our goal. if you would like to discuss this at any time kindly call the shop. Again we are sorry if there was anything we have done or could have done better, Good luck wherever you go next, we wish you the best