95.0% would refer friends and family to us

5 stars Verified customer

Excellent care provided. Thank you.

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

5 stars Customer since 2015

I felt the staff cared about me. They kept me informed of timing for being seen, and the next day when I needed more help, it was prompt and done kindly.

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

5 stars Customer since 2011

they were great

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

5 stars Customer since 2011

Timely, competent service. Thank you Tony.

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

3 stars Customer since 2015

Walk-in appt wait was 1.5 hrs...me and a few others were too cold with indoor AC....we walked outside, but there were no outside benches to sit on and I did not want to sit in my hot car! Also, I showed s.o. At the desk that the face masks were empty. I needed one, but she did not replace them.....sorry to cough on other clients waiting in the waiting area!

Founders Family Medicine and Urgent Care replied:

Thank you for your feedback. I am sorry for you experience. I will address this with office manager. Thank you, FFMUC

5 stars Customer since 2010

Been with founders for 8 years and will continue to keep coming foe medical needs!

Anthony C. Is our family go to - thanks for all your care and attention to listening when we explain symptoms.

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

4 stars Verified customer

Staff was friendly. I thought it was very odd for an urgent care center that we were the only people in the waiting room and were told it was going to be an hour wait. In the end we were seen as someone didn't show up for their appointment. Maybe there should be preference given to those that are waiting in person.

Founders Family Medicine and Urgent Care replied:

Thank you for your feedback. I am sorry for you experience. I will address this with office manager. Thank you, FFMUC

5 stars Customer since 2011

Overall experience re my recent appointment was poisitive!

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

2 stars Customer since 2012

I did not have a positive experience recently when I went in for an annual physical. The receptionist I dealt with came off to me as negative. I was brought back in good time and the Medical Assistant was great. My appointment was at 8:30 but I sat in the exam room for a prolonged period of time...to be expected these days. The doctor came in and saw me and did a partial exam. I get a physical every year so I know what to expect out of a full physical and I did not get a full check. Neither the Medical Assistant nor the doctor asked me at any time if anything was bothering me as I did have a couple of issues to discuss. Since I did not get a full exam and felt that the exam was rushed I did not feel that the issues I wanted to discuss would get its due diligence. Blood work went very well, as usual. On my way out I needed to use the phone and the same receptionist I had dealt with before was again somewhat rude to me. There was another receptionist that was great and allowed me to use the phone without issue. I will more than likely look for another provider after this experience.

Founders Family Medicine and Urgent Care replied:

Thank you for your feedback. I am sorry for you experience. Unfortunately, if you are scheduled for physical we only go over preventive health issues. If you need to discuss other issues then you would need to schedule a separate appointment.This allows your provider to discuss those issues at length in your next appointment. Thank you, FFMUC

5 stars Customer since 2010

Timely, organized, clean, polite, little time waiting, excellent Drs and PAs

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC