This office is by far my favorite dental office--of all the different dental offices I've received care from. The staff are friendly, but professional. Of the times I've been there, I've rarely had to wait more than 10 minutes. The dentists and other staff explain things clearly. The rates are very attractive. I really don't have anything negative to say about them. I live in Austin now, but I still go to San Antonio for dental care because I can't find anything comparable up here.
I went to the office on 1/17/15 to pick up meds for my Mini Schnauzer, Oskar. One I received and the other was an injection. He was taken in the back and was there maybe 2 minutes. When I paid the bill I was charged not only for the meds but also for him to receive the injection by the Vet Tech. Since I was paying for that as well which I didn't know I would be, I asked if I could ask a quick question. I was told they were all busy and I would have to make an appointment or receive a call back. It was a quick easy question but as of today, 1/28/15 I still haven't received a call back.