85.1% would refer friends and family to us

4 stars Customer since 2015

Very friendly and helpful staff. I would do business with them again.

2 stars Customer since 2014

The doctor was great, but the office staff tried to pressure me into buying contacts and then made me feel bad when I didn't make the purchase. To top it off, the staff then billed my insurance for contacts, which delayed my own claim when I bought contacts elsewhere.

5 stars Customer since 2015

Great Appointment!

5 stars Customer since 2015

Very professional kind employees and Dr....

5 stars Customer since 2015

A warm greeting and smile when I walked in and amazing service all the way around. Being new to a city, it is often a "shot in the dark" finding health care providers. This place knocked it out of the park! I will be back!!

2 stars Customer since 2015

It was not enjoyable. The prescription I was given was not accurate (trial contact lenses were too weak in my right eye and had to be updated).

The lack of pricing on eyeglass frames was also confusing. It felt like the sales lady was pricing the frames subjectively, based on what my insurance would cover. Why hide information from the consumer? I also thought the sales approach was a bit aggressive; when I made it clear that I didn't like the options for glasses, she continued to push the sale.

1 stars Customer since 2014

Paid extra for two day shipping on contacts and the contacts came no sooner than the regular shipping time.

Eyeworks of Atlanta replied:

Our manager spoke to the customer about this. We contacted the contact lens supplier and they admitted they mis-shipped the contact lenses to us and not to the patient. We apologize again for the mix up and did refund her the shipping she paid.

5 stars Customer since 2015

Professional, nice relaxed environment; great staff! Dr. Birdsong was excellent, kind, and very professional...Answered all of my questions!!!!!!

5 stars Customer since 2015

I was able to set up an appointment on the same day through their easy online registration. My appointment started on time, and the doctor was very knowledgeable and fun. Eyeworks also has multiple locations. I definitely recommend Eyeworks.

3 stars Verified customer

They have a decent selection, but I dislike the fact that prices are not listed on products so you can't make an honest decision beforehand. Also, I felt pressured to add additional things to my order. In comparison to other eyeglass specialists I've been to, the technology at this location was also a little behind. I wouldn't put this place on my "return to" list.

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