My glass frame broke so I scheduled a meeting for a review. One of your associates- his name I apologize for not remembering- was extremely helpful. After reviewing my information and examining the frames- he resolved my problem.
He was very engaging and exceeded my expectations by tightening my glasses for a "better fit".
He is an excellent ambassador for your company.
just note: I also purchased sunglasses, too!
Thank you for the discount sent to me!