I've been going to Shelly for years now and trust no one else with my hair. I'm kinda high maintanence with my styling and routine (shhh don't tell Shelly that), and she always puts my mind at ease when making a change or trying something a little different. She also provides great product recommendations and helps me find the best new options available for managing my super dry locks. FYI if you get a chance, do one of the wonderful hair treatments that they provide at Elevate. The last one rejuvenated my hair and made it feel soft and beautiful again. I refer Shelly and crew to friends and family all the time.