Dear de Sanchez,
On Tuesday 4/21 I called in the morning and your staff was able to work me in for an afternoon hair color and hair cut. The young lady who handled my appointment was careful to meet my request for Lori (who has been my color specialist for over 8 years at least), and then she addressed my second request for a hair cut following the color by scheduling Paula to finished me up. Veronica who normally cuts my hair wasn't working yesterday, but I was comfortable with any one of your capable staff. As it worked out Paula did an excellent job, and I am very pleased with the results. And, Lori, I can't say enough good things about her. She does a fabulous job every time. I have over the years referred many people to your Salon and Spa. Clearly your goal is to always put the client first. Thank you!