98.9% would refer friends and family to us

5 stars Verified customer

Pleasant folks, gentle touch

5 stars Customer since 2004

Great friendly people.

5 stars Customer since 2007

We love the staff. They are always so friendly to me and my children. The waiting room is so comfortable just like being at home. :)

4 stars Customer since 2008

I am waiting for an e-mail with information regarding the appliance to aid OSA.

1 stars Verified customer

Honestly my experience was pretty bad this time. I went to Dezinger about 6 months ago to have my front teeth rebonded. The bonding that had lasted 23 years but was starting to discolor. So Dr. Tracy and her DH Tracy did a good job aesthetically!!! Then last week the bonding chipped off while I was flossing. I was left with horrible looking front teeth which were sharp and painful as well. I called the office and let them know the girl at the front desk was so pleasant and put me on for first thing that next morning and told me there was no charge and they were glad to fix it. Whew!! I was relieved!! Then I went to my appt the next day and I have NEVER EVER been treated so low! All the Dental hygienist could talk about was money!!! Money!!!! Money!!!! She told me how Dr Tracy wanted me to be aware that "I would pay the next I time I did something like this" when I asked what she meant she said it was my fault the tooth broke and that they wouldn't fix it again. She said I should honestly be paying that day!! ( I was flossing, I thought that was a good thing)I told her if I needed to pay a portion that was fine but my prior bonding lasted 23 years and I found it odd that in only 6 months time this was broke. She told me they couldn't help it if I was hard on my teeth and that this office was not a charity! She told me Dr. Tracy was being generous! I didn't have to pay but next time I would pay. I told her I hoped there wouldnt be a next time and to please give me suggestions on how to prevent it from breaking again. She didn't speak abother word to me the dentist never came in to see me or check her work( which looked awful ( I felt like since I was requesting a repair at their cost I wasn't worth her time the dentist's time). As I left the hygienist walks to the front and tells the billing dept, its a write off but note that and tell her how much the next break will cost her. She looked at me and said have a good day while rolling her eyes! It was appalling and me and my family have since found a new dentist who fixed the bonding mess up that Dr. Tracy's hygienist did. It's the luck of the draw in this office! If you feel something is broken or needs repaired and you want to be treated like a human being make sure to go elsewhere!

4 stars Customer since 2009

Office is cheery and well organized. Employees are polite and very helpful.

Cost is a little pricey!

5 stars Customer since 2004

The friendliest staff. When I'm asked who my dentist is, I proudly say Dr. Sara. I wouldn't go anywhere else.

5 stars Customer since 2005

Simply the greatest people from the receptionist to the dr a great experience every time we go their. Nice job thanks you make the kids feel special

5 stars Customer since 2012

This was my first time to meet Aubrey & have her clean my teeth. She did a great job, & was super sweet! I have requested her from now on.

5 stars Customer since 2009

Everyone is friendly and helpful...always a great experience!

Also in New Albany

Optometry

Focus Eyecare Center

5 stars 6 reviews

I've taken my daughter to this office twice now, and couldn't be more pleased. The ladies in the front office are so nice, they made my daughter feel very comfortable, and were patient with her. Dr. Amstutz was also very kind and was great both times we were there. All in all, my experience at this office was very good.
Read More …

Optometry

VisionFirst - New Albany

5 stars 779 reviews

My only complaint was that I had to wait past my appointment time. I liked my doctor, She was open and honest about test results. Told me what she saw. Even told me I had young healthy looking eyes for a 74 year old. We had friendly conversation even though it was business. I like that.
Read More …