Very polite staff from the moment you walk in. Clean environment and professional. The only down fall is rarely seeing the doctor. Most of your information is given by the nurse, but it's understandable. Did have a longer wait period when it came to the surgery, but the ladies at the desk were prompt to inform you of the delay and offered anything that may have made our wait. After coming too I had a panic attack, and the nurses were very sweet and helped me through it. Overall this is a good place to go for oral surgery.