Awful, it's a car wash for kids dental health. My little guy had the worst experience. After the so called cleaning they offered me his toothbrush without a baggie. As if I was going to just put the toothbrush in my purse. Just gross.
I am sorry that you feel this way. We try our very best with each of the patients to ensure a pleasant and fun visit with us. We train our staff to follow all OSHA guidelines regarding our patient's health and safety. All of our patients receive a "goody bag" to take home. The toothbrush and floss as well as the prizes they have chosen are put into the bag. Sometimes, the children will remove the tooth brush and continue to "practice" their brushing technique as they are walking out. Had his bag been misplaced we would have happily offered you another.