I'm very disappointed. I asked for a VIBRANT, bright red with subtle highlights. What she gave me was NO highlights and a very dark, almost brunette red. I specifically said I wanted a bright red, not a dark red because dark hair color does not look well on me because of my pale skin. Also, when it was all done and she was styling my hair at the end, I asked for her to straighten it because I didn't like my curly hair. Instead, she curls the sides if my hair and let's my unruly natural curls left everywhere else. She didnt even finish. It was horrible. I'm very upset.