88.4% would refer friends and family to us

3 stars Customer since 2003

The Welcome person at the front desk could use a little training. She was very flat in her delivery, very robotic. Follow me, put a smock on over your clothes, there is coffee or tea right there help your self, take a seat out front and she will be with you shortly. I kid you not, this is exactly how it was delivered. How about letting me know what kind of tea at minimum that is in the black pump type carafe. I have problems with cinnamon and had I known this was the type of tea I would not have wasted it. Since you are a high end spa I would think the first voice and face of the establishment would be warmer, informative and less robotic.

My stylist Sarah was amazing. She tentatively listened to my concerns and past stylist issue with grace and professionalism. She helped to restore confidence in me that she would be honest and with me regarding the type of color she intended to us and she provide a great cut. My husband said it looks better than anything he has seen me come home with in some time, and that is saying something...Thank you Sarah

1 stars Customer since 2014

My chin wax was horrible. Waxed my neck, left a huge red mark. Still there three days later. Used no soothing creams or gels, left wax on my neck, and made me wait 25 minutes past my appointment so she could loudly chat with another customer in what is supposed to be a tranquil and calming environment. I will never go back for waxing.

Allure Day Spa & Hair Design replied:

Cassie-

I am very sorry to hear about this experience. I spoke to my colleague and it sounds like you two had already gotten a chance to communicate about this issue. We do appreciate your feedback but hope you will consider giving Allure another chance for waxing~ our aesthetics department is very strong and have confidence that your next experience will not fall short of your expectations.

Thank you again for taking the time to provide us with your feedback,

Allure Management

4 stars Customer since 2013

Massage was relaxing!

5 stars Customer since 2015

Chantal is the best! And I've had wonderful pedicures there as well!

5 stars Verified customer

Dani was amazing! The facial was great -perfect pressure and technique!!

5 stars Customer since 2004

Lovely experience, as always!

5 stars Customer since 2008

Same day appointment, excellent massage, very accommodating to my needs.

5 stars Customer since 2015

My experience was amazing! I don't trust to many people with my hair but I took a leap of faith. I am beyond happy with the results and I will be coming back many more times, as we'll as referring family and friends! Thank you so so much!

3 stars Verified customer

Usually service is great, however, this time I had to wait for 25 minutes to get an express pedicure... Manager made it right by giving me a discount. The pedicure itself was great. I appreciate the ambiance and cleanliness of Allure. Will come there again!

Allure Day Spa & Hair Design replied:

Hello-

Thank you very much for taking the time to review our establishment and share your experience with us. We love to hear that you'll be coming back to see us. I apologize about any inconvenience the timing issue may have caused. We are very happy to hear you enjoyed the service itself and the environment here as well. Thanks again for your feedback, it's greatly appreciated!

5 stars Customer since 2015

I had a great experience and found a stylist I trust. I will be back .