Took my car in at 8:00 am and they had not touched it by 2:00pm. I had to physically show up at 3:00 and ask for my car back, which after all was said and done, they had checked the air in the tires. Personally after reading all the 5 star reviews I went in. Now I know they have failed to publish any negative reviews as they will not dare publish mine.
My service writer was a gentleman named Noel.