Went for ash brown and the colorist turn me into a brassy orange color,took about 6 hours just to get the worst color in my life, all she did was keep bleaching my hair and washed my hair about 5 times didn't looked natural at all. She never realized her mistake and instead blamed my hair. When I complained in the front desk I wasn't compensated by the horriflic work that was done on my hair and they even wanted to charge me more. I wouldn't recommend going here for color if you have dark hair. A professional salon should get any color the customer ask.