The staff was great. The doctor spent time reviewing my chart and they really listened to me and tried hard to give me exactly what I wanted. The only part I didn't like was when I started to browse for eye glasses. I had a woman that was there to assist me. She was nice but it felt awkward. She was just standing there staring at me and I felt like I could not take the time to make a good decision. It would be nice to be left alone for a few minutes to try on a number of styles and then she could check back in to see if she could answer any questions.