This was my first time visiting the salon. I had a great cut with Sam. She was very nice and professional. I only wish the salon had more shampoo bowls to accomodate the salon capacity. Although it was a Saturday and the busiest day of the week, we had to wait a while for a shampoo and this prolonged the appointment. Also, I was not aware of the complimentary mini facial with the hair cut. I would suggest advertising that on your website or in your communication for the appointment confirmation, especially for new customers to add value to your services. If one isn't able to receive the facial, maybe offer a hand and arm massage? Overall, it was a good experience, thank you.