I have contacts, every year, the exam and all the tests seem to take a very long time. It is always hot in the rooms too. I feel like every year they want me to buy new contacts, which in my case are expensive. I really like Dr. Osnes very much. The people in the office this year were nicer than years past. When I checked out, the girl asked me if I wanted a copy of my receipt, I said sure, she just gave me a copy of my signature on the paper, not an itemized bill. Still wondering what I paid for??