It was as good of an outcome that my hair stylist expected. I was happy with the end result at the salon, but shortly after in different lighting my hair had this overal red hue and I asked for it to be ashy with no red or orange. Although, I understand when going from dark to light that is just going to happen.. Even though it wasn't what I wanted initially, she said we could get it there on my next visit.
Also, I wish that they would ask if you want you hair styled instead of just doing it, because they charge extra. Nobody asked if/how I wanted it styled, and all I got was a blow dry and they charged me an extra $29. I wasn't happy about that, but now I know for next time to ask for "no style" even though my hair wasn't even styled. I don't consider a quick blow dry a style, at least.
The highlight of my visit is always the short hand massage they give you at the shampoo bowl. And it is great that they don't accept tips! That's a plus.
Overall this salon is good, but I wish the stylists were a little upfront with prices. I never know how much it's going to cost, and I ended up spending around $150.. That was with no cut, no tip, and $20 off.