92.7% would refer friends and family to us

3 stars Customer since 2015

So my previous experience with Lindsay was 5-stars, but she was pretty booked so I went w another"master-stylist", Amber and though was nice enough, her status of "master stylist" is in question... I've given it about 2 weeks and my head is still "sore". Today I realized that my scalp is actually peeling, which would leave me to believe a "chemical burn" of sorts... The cut was mediocre. Again, she was nice enough, but I requested and paid for someone at "master stylist" or "above" qualifications and I'm not certain my most recent experience falls under "master stylist" status...

I certainly wouldn't post this on a review site, because I do really like your facility, just wanted to communicate my "concern"... Thank you!

2 stars Customer since 2013

The front desk needs additional personnel. People who are responsive, courteous & people oriented. For example, yesterday when I arrived for my service, there was 1 lady on the telephone with a client. Two other ladies were leaning on the counter behind her; these 2 were talking. Meanwhile myself and 2 other clients stood their waiting to be acknowledged so we could head over to our respective service areas. I do not normally write any feedback for my Veda visits, however, since this is NOT the first time this has happened and I felt compelled to write. When my service was complete there was only 1 lady at the registers & she was on the phone with a client. When she was off the telephone I asked her were the other 2 ladies were; she said 1 went to lunch & she did not know were the other lady was. Please note, once again 2 additional clients besides myself were waiting to be taken care of. I love my service provider, Stephanie B. She is the only reason I come to the Veda at University Village. Please address this ongoing issue. Thank you.

5 stars Customer since 2015

Just love Kristin. Good haircuts and fun conversation.

5 stars Customer since 2012

I love my new haircut! Lindsey did a fantastic job. I will definitely be going back to her.

5 stars Customer since 2000

Melea is always a delight and the haircut is perfect

5 stars Customer since 2000

Melea is so sweet. The hand massage while I was "cooking" was wonderful!

5 stars Customer since 2000

woo! Great visit as always.

5 stars Customer since 2007

Always a wonderful experience! Fania is awesome

1 stars Customer since 2015

Hello,

I was thoroughly disappointed in my pedi. I have been going to a salon where they only charge $19.99 so I was expecting this to be GREAT! It was worse than my less expensive place and I was charged $50 at Veda! She didnt get all the skin off, I asked her to remove the inside nail from my big toes so I wont get ingrowns and it wasnt done. The paint job was subpar. I will never go back there or refer

1 stars Customer since 2014

I bought a liter of shampoo yesterday. Do you not provide pumps to change out the top of the liter? I didn't see any. If not, you should. Montage salon does.

On a different note, after multiple incredibly disappointing hair appointments last year, I will only buy products at Veda salon. I will not use their services.

Veda Salon & Spa - University Village replied:

Hello Julia,

Thank you so much for your feedback! We do offer liter pumps but we currently do not have any until our next order comes in on Tuesday. I would love to give you a call when they arrive so we can set a few aside for you!

If you have any questions or there is anything I can do to make it right for you, please give me a call at (719)265-5660.

Thank you!

Aubrey Bannister

Assistant Manager - Veda Salon & Spa

University Village Center