Monique is one of the best around and we are so pleased you agree. Thank you for coming in and see you next time!
They tell you to get there 30 min early for your spa then stick you in a tiny room to wait. The staff is loud. An alarm went off during my massage and wasn't turned off for over a minute...ANNOYING! My massage with Audra was real nice but she started late ended it early. I'd recommend going to the Veda Salon on N. Academy...way better service!!!
My usual stylist was out sick and I was placed with another stylist. My original appointment was set for a color and haircut. I was told when I sat in the chair that "she really didn't have time to do my hair". After she roughly put color on my roots...and got the color all over my skin...I was set to wait until it was time to wash. She roughly washed my hair and then only time to partially dry my hair. I did not receive a hair cut at all because she stated she was out of time. I paid over one hundred dollars for a shoddy root coloring job. I usually love my time at Veda but this time was really disappointing. I love my usual stylist but this experience has changed my mind about Veda.
COURTNEY IS AN ABSOLUTE HAIR GOD!!! I have been to salons from Chicago to Hawaii and been an loyal aveda salon client, she is by far one the most talented hair professionals ever! If you want an excellent experience I highly recommend her!!!
Customer Service was excellent, mike was very friendly and understanding of my needs. Work was done on time and on quote. Love that work done is under warranty. Front office staff was also very friendly and curtious. The ability to accept my Napa carcare credit card was also very nice feature.