I do not find the office very friendly, not saying they are rude, but lack of friendly energy. The communication with the office is the worst I can remember ever dealing with among businesses. Over the past six months I tried contacting the office and never received a return call. One call I personally left message to whoever finally answered my call and said they would get back to me, never happened. Upon mentioning to the nurse, she gave me a direct number to contact her, however, again I left message and no return call. A cannot recall names but, a young cute nurse is awesome and unlike other staff. Same with my Doctor, can't recall her name but, she is also awesome, thorough and genuinely friendly. An older nurse prepped me before and was not friendly whatsoever, made me feel uncomfortable around her.. I'm not one to complain or even go through the time to fill these requests out. I am doing this out of respect being a business owner myself and appreciate any feedback so as I can improve. Your operation reminds me of how the hometown friendly banks went from customers being personal to just a number when bought out by larger banks. I will continue going there unless I'm recommended to something better.