84.9% would refer friends and family to us

3 stars Verified customer

Staff was courteous and professional.

Had to wait more than 40 minutes before being called back. Spent more time waiting than actual time with doctor and staff for exam.

5 stars Verified customer

They are very thorough and take their time with you. I have been going their for 4+ years and will continue to go back.

5 stars Verified customer

The staff is friendly and knowledgeable. The wait time was minimal and overall the visit was a pleasant experience.

5 stars Verified customer

Great Doctors and great service

5 stars Verified customer

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3 stars Verified customer

The wait time was pretty bad especially after the eye drops. They said it would take 15 minutes, but it took more than 45 minutes.

3 stars Verified customer

The office is set up nicely. The staff is friendly. I chose Dr. Carlyle out of the group based on his video. I was disappointed because he came out cold to me. Upon entering he shook hands which was a plus. First thing he asked was do I need a prescription. No smile and strictly business. No social interaction with the patient. I have to initiate all questions to answer the needs why I was there for. Dry eyes was my main concern for the visit but I walked out of there not relieved & frustrated. The first person that assists me was Irene and she did all the preliminary assessment. She was good.

5 stars Verified customer

Very pleasant experience.

5 stars Verified customer

I had a red mark on the white of my right eye that would not go away. Having recently moved to Suwanee, I searched for eye care and was impressed with Thomas Eye Group site. I was able to get a same day appointment and was examined by both an optometrist and an ophthamalogist. I am very, very satisfied with my experience at Thomas Eye Group. The facility is clean, modern, and staffed with professional, caring doctors and technicians. I will (and already have) recommend them to friends and familly. A plus is that they are in my PPO network, although I did not know that at the time I made my appointment.

4 stars Verified customer

The check in process was great, the MD was great, but the technician who first saw me seem really really rushed.