85.6% would refer friends and family to us

2 stars Verified customer

Not very good. Before Cathy dilated my eyes, I told her I was supposed to have a visual field test. She said I had had one on my previous visit visit and there was no notation for me to have one on this visit. I told that for years I had a visual field test on each visit alternating between checking my central vision and my peripheral vision. She would not check with the doctor and went ahead and dilated my eyes. Now I have to make a second trip with all the hassle that entails to have the visual field test done. Thanks, Cathy. How hard is it to check with the doctor? Give the patient a little credit for knowing what tests are routinely done. You flunk customer service and customer care. Nor did I like your condescending attitude.

5 stars Verified customer

Friendly, professional and thorough. They saw me at my appointed time and completed the eye exam without delays. Thanks Dr. Glenda Brown!

2 stars Verified customer

I came over from another smaller group because of the great opthalmologist. However, I had a problem with my contact lens after I left and it is quite impossible to reach someone in the location where I was seen.

Although the doctor was great, this group may be too big to have good follow up customer service. I will go back to my smaller group with only two locations as they are much more customer focused.

4 stars Verified customer

I was 100% impressed with the staff and doctors. Very easy to speak with and knowledgeable.

4 stars Verified customer

Glenda Brown was wonderful. She explained everything so clearly. I have never had such a comprehensive exam.

5 stars Verified customer

Fabulous experience

4 stars Verified customer

Almost everyone was very nice and helpful, however, the woman who did my eye exam was not very pleasant. Everyone else there was great . I felt like the doctor really knew what he was talking about.

5 stars Verified customer

As always, the technicians and doctor were very good and I especially appreciate that. I did not have to wait for a long time which was pleasant. I feel very confident with my eye care.

4 stars Verified customer

Doctors are excellent!

4 stars Verified customer

Dr Glenda Brown is excellent! The only glitch is that I preregistered online with all my insurance information, health history, etc. and when i came for my appointment, they had no record of it.

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