I love all the staff here and they do a great job, but the one doctor I see does not seem to be attentive to things that I ask about. For instance, my one eye is always red and irritated, but he did not give any recommendations about that. Also, I had a place on a lower eyelid for several years, and he said not to worry about it. He was out once and I had to see another doctor there, who said he thought it was skin cancer, and he sent me to a dermatologist, and it was skin cancer, and I ended up having to have a portion of my eyelid removed and reconstructed. So, the bottom line is, make sure you are very insistent if you know you have a problem.