I am so thankful to have this opportunity to provide this feedback. I brought my mother to Spectrum as a new patient as she had recently moved to an assisted living facility in the area and needed a new eye doctor and an eye exam. She is very frail and moves very slowly and the Spectrum staff treated her with such patience, kindness and respect, despite the fact that her limitations created challenges in meeting the needs of the patients who were scheduled after her. The attention paid her by the staff made me feel as though I was right back at the facility in which she resides, as they were guiding her and giving her supportive instruction to help her navigate the various exam rooms and chairs she had to move through to get a thorough, in depth and accurate exam. It was a busy environment, and we were there for a long time, but the staff operated in a smooth and stress-free manner. Dr. Keel was kind and attentive, as well, and allowed us to leave the office feeling as though Mom's needs were identified and a plan in place to meet those needs. I would highly recommend this practice.