Can't believe what an amazing expirence I had, especially has a first time customer. They were able to quickly accommodate me for an appointment and send me paperwork electronically ahead of time to where the check in process was easy. What got me to switch dentists in the first place was because my husband goes there and loves it. When they saw he was my referral, they immediately asked how he was, which already made me feel like I also was part of their "family" type environment. I'm newly pregnant and they were very professional with making sure I aware of what they could and couldn't do to keep the baby safe. Best part was throughout my whole visit and everyone I interacted with were not only super friendly, but accommodating, knowledgable and made me feel very comfortable (loved the warm neck pad and hand was spa treatments). It was great to feel like they were genuinely excited for me and my husband that we starting our own family. They care and wanted us to be safe about my dental care. I am so pleased to have found such a great dentist office!
FYI: I'm manage a customer service call center and usually am distatified with a lot of service I receive now these days. So when I get not just a good expirence, but an excellent expirence, I make sure that it is known in detail how a person/place/service exceeded my expectations.