I had my dogs nails done here once before. After they were done i asked them to take him back and redo his nails. They did and they looked great. This past weekend i wasn't able to take him so my wife did. When i got home i asked if she went to the appointment to get them done. She replied yes that was as short as they could cut them. My reply was when did they trim them or where as it appeared it was never done. There still long taping the floor when he walks and he still stumbling over them. That was the whole idea about getting them cut so this would stop and it wasnt done. They told my wife that was as short as they could trim them. Never seen a dog get groomed and look no different then they did after they went in as they were before.