Unfortunately, my experience at Salon Aura in Neenah was NOT a good one! I have had my hair done at Salon Aura in Appleton and have had massages at the location in Darboy and have been extremely happy. That was not the case with the Neenah location. I brought a picture of how I wanted my hair highlighted and it came out red and all one color. Not at all what I asked for! I brought my displeasure to the stylist and the managers attention. I didn't have the confidence to have my hair done there again so I had it fixed at another salon. But I thought the manager, who had spoken with the owner, would have tried to make the situation right. Unfortunately, all they offered was to come back and spend more money on a service at a discounted price. They were not interested in remedying the situation.