First off, I love Sagittarius. I have never had a bad cut or color ever, and my hair is extremely hard to color. For that reason alone, I will continue to go here. However, I do want to bring some things to your attention that I was not happy about and contributed to the 4 stars instead of 5. First, I waited 17 minutes before the stylist even came to introduce herself and say 'hi'. I was in the chair and unsure of who exactly I was seeing. I totally understand being busy, but I quick 'hi' and introduction would have been nice instead of just sitting. Secondly, I was moved 5 times from the seat I was in. Again, people were nice and it was busy. It just got really annoying gathering up my stuff all the time. I felt rushed and that I was in everyone's way. I have 10 kids and this is my special time for myself, and I didn't enjoy it as I usually do. The one time that I was moved, it was after the hair wash and I was put with a dripping wet head next to the windows by the door. There was a draft from the window plus the employees kept going in and out of the door, and quite frankly, I got chilled. If clients have to sit there, there needs to be a curtain or something or put chairs by the wall. It took me awhile to get warmed up. Props to Brandon though because he is the only one that came and asked me if I was okay. I'm always impressed with how he cares about his clients and professionalism. Also, just letting you know that I do recommend this salon, but I have friends that have stopped going because of the treatment when they call at the front desk. I just saw another reference to this on facebook from a friend that said they aren't paying those prices for that treatment. I know that I have called and immediately have been told that there is no availability for a date that is 2 months out. I just feel that I'm being told that. It seems like other places are more accommodating and try to help you find something that works. instead of just saying "no". Again, please know that I love this salon, I'm just letting you know of some things that I think need addressed. Maybe you don't, but that's fine too. Personally, I don't feel any other place can get color right like you guys. LOVED my hair just not the experience as I usually do.