This is maybe my second year using River North Dental for my dental care. I have thoroughly enjoyed Dr. Diaz and the services provided. As a result I have also recommended at least 4 co-workers to Dr. Diaz.
Typically I would leave a 5 star review but my last visit knocked a couple of stars off. My cleaning and exam by Dr. Diaz and the hygienist were excellent, however I was hit with at $39 charge for fluoride that was literally stuck in my mouth without the hygienist asking if I wanted it. I barely had time to get out "What is that?" before she had the mold with the fluoride up to my lips. If I had not asked, she would not have told me what it was. Yes, I had a fluoride treatment over a year ago, but I forgot about it and the process for having it done. It is also important to ask before you administer a treatment that is not covered by insurance. I likely would have gotten it anyway, but I was highly annoyed when I was checking out and told that I owed $39 when I did not expect to owe anything. Again, Dr. Diaz is AWESOME and the hygienist did a good job too, but it is important to communicate with patients, especially when extra costs might be involved.