97.6% would refer friends and family to us

5 stars Verified customer

Since my usual stylist at Radiance is moving, I went to Devin this time. She was fantastic and I am thrilled with my hair. The desk staff was awesome as usual and my overall experience was perfect. I didn't see Jessica this time but she is a favorite too. Thank you Radiance!

5 stars Customer since 2014

Erin does such an awesome job with my hair!! Everyone is friendly! Great service every time!!

5 stars Customer since 2015

Excellent - I stopped in when I saw that they sold Jill Irehart cosmetics. I was treated like 'royalty' -

Time was taken to let me try the cosmetics and I appreciated esthetican Anissa Jones' help in choosing products.

I used my purchases yesterday - tinted facial moisturizer & lip gloss - and in bright sunlite - they looked even better than in the shop. Very natural and non-aging!

5 stars Customer since 2015

Lindsey understands hair and is amazing with highlights. Finally I feel confident coming away from a salon entirely satisfied!

5 stars Customer since 2013

front desk is great, jessica was her usual self and did a phenomenal job.

Radiance Salon & Medi-Spa Broadlands replied:

Allison, great to hear that you always know you can get that level of service with us that you expect. Thanks for letting us know.

5 stars Verified customer

I have been going to Radiance for many years. The front desk has always been extremely helpful. They go out of their way to accommodate you. They share their latest promotions and the daily add on specials. Sarah does my color. She does a great job every time. Also, the salon is absolutely beautiful.

Radiance Salon & Medi-Spa Broadlands replied:

Thanks so much. We hope each visit can be a good experience. Sarah is a very talented member of our team.

5 stars Customer since 2006

I've been going to Radiance since it opened and it's always been great service and elegance without pretention.

Radiance Salon & Medi-Spa Broadlands replied:

Thank you Greta for those kind words. We strive that each client have a wonderful experience with us. Look forward to your next visit.

5 stars Customer since 2015

Erin is amazing! She provided top quality service and did a wonderful job on my hair!

Radiance Salon & Medi-Spa Broadlands replied:

Thank you Aimee. We agree, Erin is amazing and we are so glad you love your hair! Hope to see you again soon.

5 stars Customer since 2015

Jessica came in for my service even though she wasnt supposed to work that day. She is awesome!

Radiance Salon & Medi-Spa Broadlands replied:

Jessica, so glad Jessica was able to accomdate you. Thank you for taking time to let us know. See you soon.

4 stars Customer since 2014

I've scheduled a few appointments at this location for wash and blow-dry and have seen a few of the stylists. I am always pleased with the results and plan to continue coming to this location, despite the $50 price (then add tip) for a plain old wash and style.

On a recent visit though, the morning receptionist did not update my appointment time (I rescheduled to 15 minutes later since I was coming from a prior doctor's appointment which I knew may be running behind). I was surprised when I got attitude from the afternoon receptionist who was annoyed when I called to let them know I was running 5 minutes behind, however, to them I was 20 minutes late and had 'blown' my appointment. Apparently morning receptionist did not change my original scheduled time. On top of attitude, she was only able to accommodate my appointment to 2 hours later, which was not a convenient time for me.

I hung up and called again and THANKFULLY someone else answered the phone and she found another stylist who was available 15 minutes later. Luck of the draw whoever helps you out at the receptionists desk...which is unfortunate being as these are the folks who initially interact with your clients.

Radiance Salon & Medi-Spa Broadlands replied:

Michelle, one of our managers will be in touch with you.