Hair cut was great with Lauren.
Root touch-up color was okay except for one spot that resulted in a horizontal stripe in my hair. I declined to pay an additional $45 up front to "pull the color through" so I did know that the root area would be darker (and it is) but this one area was bad. Reaction of the colorist is what was most bothersome - "go home for a few days to see if you can live with it. It's not that bad" It was that bad, and was easily fixed by me at home - should have been fixed at the salon before I left.
I was unprepared for the color price to double in order to have the color pulled through. Unique to this salon.
Did not receive my $10 off new client price.