Service here has been impeccable every time that I've visited. This last visit was with Paula for a facial. It was both relaxing and educational. They helped me identify some products that should work well for my skin so now it's up to me to test them out and build a routine around it. In general they can lean more on the expensive side but in all cases their service and atmosphere justifies the value. I'd recommend it with the caveat to be prepared to spend a bit of money when you visit.