93.9% would refer friends and family to us

5 stars Verified customer

I had a great experience last night at Massage Heights Costwold Village! Aria is wonderful, warm and welcoming! She makes you feel right at home when you check in. Chloe is a great massage therapist, just the right amount of pressure and hot stones to make me feel totally relaxed. I went home and curled up in bed (and drank my water of course, have to hydrate after a massage). Thanks!

2 stars Customer since 2015

The actual massage (hands on time) was good. The reasons I'm only rating this as a two are because:

1. There was no music, just silence in the room, broken up by the clock ticking, the therapist's stomach gurgling, the sound of lotion being squirted, and the office chair (in the room) constantly being kicked.

2. I'm pretty sure my one hour massage was 40 minutes. When I questioned this, I was told the hands on time should have been 50 minutes, to allow 5 mins before and after to dress and undress-understandable. Then, the receptionist told me that since I went to the bathroom before my appointment, that took time off. I checked in at 253 pm (by the computer record), filled out the paperwork, used the restroom and went back around 305 pm, started the massage between 310 and 315 pm, and was done at 350 pm.

I do not plan to return and would not recommend this to a friend because I do not feel like I got my money's worth and knowing what I know now, I feel unable to enjoy it because it was not what I expected for my time and money.

5 stars Customer since 2015

Darrell is amazing. The entire staff is so sweet.

5 stars Verified customer

Mandy is one of the best therapists I have ever seen. She is very "in tune" with you and your needs. Landon is one of the most caring, helpful managers I have known.

5 stars Customer since 2011

Beautiful!

5 stars Customer since 2010

The staff was beyond pleasant & my massage was so wonderful.....words can't explain it!!!

3 stars Verified customer

The place is nice. The aromatherapy is a joke. Once they spray it, you don't smell it for the rest of your massage. The massage was just ok. The worse part was the therapist had bad breath.

3 stars Verified customer

The place is nice. The aromatherapy is a joke. Once they spray it, you don't smell it for the rest of your massage. The massage was just ok. The worse part was the therapist had bad breath.

5 stars Customer since 2013

Bethany was great as usual.

Massage Heights Cotswold Village replied:

Thank you so much for the feedback! Bethanie is a wonderful and very seasoned therapist.

5 stars Customer since 2013

Bethany was great as usual.

Massage Heights Cotswold Village replied:

Bethanie is a wonderful therapist ! Thank you for the great review !