The actual massage (hands on time) was good. The reasons I'm only rating this as a two are because:
1. There was no music, just silence in the room, broken up by the clock ticking, the therapist's stomach gurgling, the sound of lotion being squirted, and the office chair (in the room) constantly being kicked.
2. I'm pretty sure my one hour massage was 40 minutes. When I questioned this, I was told the hands on time should have been 50 minutes, to allow 5 mins before and after to dress and undress-understandable. Then, the receptionist told me that since I went to the bathroom before my appointment, that took time off. I checked in at 253 pm (by the computer record), filled out the paperwork, used the restroom and went back around 305 pm, started the massage between 310 and 315 pm, and was done at 350 pm.
I do not plan to return and would not recommend this to a friend because I do not feel like I got my money's worth and knowing what I know now, I feel unable to enjoy it because it was not what I expected for my time and money.