Appointment was ok, when I told the x-Ray tech I was disappointed that Dr. Hine had found new cavities she assumed I didn't take good care of my teeth and lectured me on how to brush and floss. I brush twice a day, with a timer, and floss every day! It's disappointing enough to find out you have a cavity in these circumstances, but to be chided like I was an ignorant child made me feel terrible.
When she actually looked at my teeth while taking the x-rays she said "oh, you DO have nice teeth" sounding all surprised. It was clear she'd made some pretty big assumptions about me and didn't think to consider my feelings or situation before jumping to conclusions.
The hygienist who worked on my teeth was very professional and so was Dr. Hine, but the x-Ray tech's callous comments added insult to injury (seriously - cavities are the worst, and it sucks to get them). I'd recommend everyone in the practice listen to Brene Brown's Ted Talk on shame and how damaging it is, and make a concerted effort not to use it in interactions with patients.