82.6% would refer friends and family to us

2 stars Customer since 2011

The service and staff are very nice. But the way I see it is, what is the point in making appointment times when I get there 10 minutes before my schedule appointment and have to wait 40 minutes to get called back. I understand if the doctor is still working on the person in front of me, but at least come and tell me that not have me sit and wait forever. 6 other patient were called back before I even got my named called to sign the paperwork! I know that it's a tough job but at least consider other people's time that's all I'm asking.

5 stars Customer since 2015

My first appointment was a very good experience! This dental office was recommended to me through my insurance company. My experience was so pleasant from beginning to end, I was greeted by the office manager his name was Chris he let me know while I waited that I would be next and shortly after I was called back! My X-ray experience was awesome I did not get the woman's name, but we talked the entire time she was very kind and let me know everything she was going to do before doing anything! The dentist was awesome, the woman who cleaned my teeth I believe her name was Laura or Lauren wow she was very efficient and repeated the things she wanted me to do about 3 times so I understood! Her personality made it obvious that she takes pride in what she did! Everyone there seemed like they were pretty happy about there work environment it helps to see that instead of going somewhere where you can feel the tension! Will definitely be recommending this place to others! Thanks Lovett Dental

5 stars Customer since 2011

Always great service. Thank you for the compassion that you all have with the patients and especially with the care and attention that you all gave to my son Steven who has special needs. Thanks Dr. Grace you rock!!!!!!.

5 stars Customer since 2012

My experience was excellent like usual. I did have to wait an hour before I was seen which has never happen before but with that being said it was okay. On Wednesday they are sharing the adult side with the Pedi side and the kids need to be seen just like adults do. Laura is always a pleasant, friendly, easy to talk to personality. I love going here and would not change it for the world.

5 stars Customer since 2011

Treated me great and made me feel comfortable.

3 stars Verified customer

The wait was at least 30 min for a scheduled appt.

5 stars Customer since 2011

the dental care from the dentist was excellent! The waiting time was over 45 minutes from the original appointment time. Not good.

The hygienist was very good

2 stars Customer since 2013

I got braces for my Son there and was put on a payment plan. When they said he had a cavity they wouldn't see him until he saw a Dentist. We he saw his Dentist he advised it was not a cavity. Then they continue to work on his monthly check up but said it would take another year of paying since it took about two months for him to come back after Dentist visit. A month later they said he had a cavity again. Well by this time I had made all my payments for two years and now they said it would be more for the retainer. The Female Dentist there is GREAT but Ortho is NOT GOOD. And don't try to call on days when they are not scheduled there because nobody can help you. It seems to me it's same name same office but different payments and customer service.

4 stars Customer since 2015

Not long wait time, appointment was at 10, seen at 10:20 (first time patient). The DA that did my X-ray was not very personable, did not give clear instructions and didn't look happy to be there. Laura did my cleaning and exam and she was awesome. Apologized for hurting me even though it's not her fault, very knowledgeable and answered all of my questions. Even though I was in pain, she made it a pleasant visit.

3 stars Verified customer

NEVER seen on time! I love the people at Lovett Dental. They are friendly and proficient at the dental aspect. But between my own appointments and my 3 kids' appointments, I have not been seen within 30 minutes of my appointment time... EVER. We typically wait 30-45 minutes to be seen. They are always very apologetic and friendly when I ask the desk when we will be seen, but nothing seems to change at my next appointment. This is very frustrating to me.

Also in Webster


Lavish Salon and Spa

5 stars 946 reviews

Katee is fantastic. She is the first person I've met since I moved here two years ago that really understand my type of hair and how to cut it. Beyond being talented, she listens well. All staff are always pleasant. I don't remember the young lady who did my wash and prepped me, but she too did a fantastic job. Everyone complements everyone and you can really tell there is a team atmosphere. It's a wonderful experience. Good work to the owner for paying attention to training and providing excellent customer service.
Read More …