83.3% would refer friends and family to us

2 stars Customer since 2015

The two stars are generous and given for the wonderful dentist at the office and the kind staff. The process was horrible. I had a 9 am apt, arrived at 855 to locked doors. They then finished opening the office and settling in to begin verifying that i could be seen. At 945 i had the go ahead. The hygenist, though very sweet, did NOT clean my teeth. No floss, zero scraping (first time in my life), no polish, only a mouth wash. Then i was told to pick up the peridex from cvs later that day, they said it was never called in. Called your office back and left a message... Never heard back. Most poorly functioning office ever visited and huge waste of time as i still need a cleaning.

2 stars Verified customer

The wait was ridiculously long. My daughters didn't feel like the hygienist cleaned their teeth thoroughly. She didn't floss or clean off tartar either.

3 stars Customer since 2015

The surgery went well, but afterwards I was still a little sedated, the did not give myself or my wife any paper work on care or what was done. I did not even know I had stitches instill the following day when they came loose. I called and left a message and have not received a call back as of yet...I'm kinda dissatisfied with the lack of information and customer service..

4 stars Customer since 2015

Everything is absolutely wonder, except for the wait. I waited an hour and a half past my appointment time. The time before last I waited 45 minutes past.

3 stars Verified customer

Wait before treatment was about half an hour.

5 stars Customer since 2013

Victoria has had a great experience seeing Dr. Grace and is always treated great by all the techs. Now we are seeing Dr. Choi for her braces and so far it's been very informative.

5 stars Customer since 2013

Leila has always had a great experience seeing Dr. Grace. The techs are always kind and informative. Leila is never scared to come to the dentist. Thank you Dr. Grace.

4 stars Customer since 2015

This was my first visit to a chain dental, I was pleasantly surprised. Everyone was efficient and answered all of my questions,from the man that took my xrays to Dr Fann and Laura . I only gave 4 stores as I had to wait more than 30 mins to get seen.

3 stars Verified customer

I like this office, I often feel like appointments should be when the time is scheduled. Who wants to wait hours at a time for care that they pay for. I also feel like the office should be a little bit more cleaner and less cluttered. When staff is ready to go they will rush you literally out the door. I had first hand experience with this yesterday. I like the people overall and the dental staff but this office should brush up and improve. This is the most that I have ever seen the dentist so if I am paying I feel like I should have a good experience and at least want to refer a friend or family.

3 stars Customer since 2014

prices are so expensive

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