81.7% would refer friends and family to us

4 stars Customer since 2015

Everyone was excellent except the person taking x rays. She was not welcoming and didn't converse with me except to give the directions on where to stand and position my head. The receptionist was very welcoming and poilite, the bubbly blonde hygienist was super nice, the Doctor was great and the office manager did a great job of explaining the treatment plan and setting up the next appointment.

2 stars Verified customer

Appt was at 9:30 didn't get seen till 10:45 was seeing all new people coming going way before my children.... Not happy with service at all and they didn't even clean my child's teeth....

5 stars Customer since 2012

Everyone was very professional and efficient. The hygienist took her time with my scaling and explained every procedure she was doing and then followed up with aftercare. Great Job!!!

3 stars Customer since 2011

I love coming here and the staff are usually wonderful.

But this visit I had unexpected and unpleasant visit at the front desk when I was checking out. She was too busy filing her finger nails and doing her makeup to pay attention to me and the friendly technician who just finished cleaning my teeth and was checking me out.

The front desk lady made the technician repeat herself three time on what needed to be added to my chart because she would not put down the nail file when she should have been paying attention to the customer.

This behavior was very unprofessional.

4 stars Customer since 2014

Short waiting time, worked efficient and careful with me.

5 stars Customer since 2015

Professional and courteous service!

4 stars Verified customer

Everyone was nice. The dental tech was very efficient

5 stars Customer since 2012

I dropped in, and the made special accommodations to treat me, which was very courteous since I was already numbed from a procedure at an endodontist earlier that afternoon. Great customer service, and knowledgeable, friendly staff.

2 stars Customer since 2012

We normally have a good visit but we had to wait a hour and a half before my son was called back. Then his procedure was another 45 minutes.

3 stars Verified customer

My appointment was at 2 pm, but I wasn't seen until almost 3 pm. However, once I was seen the staff were very nice and courteous.

Also in Webster

Salon

Lavish Salon and Spa

5 stars 961 reviews

I personally have been coming to lavish for a few years. My sister use to work there and talked me to using lavish and Aveda products. I usually went to who she told me to but it didn't matter because I felt they were all great. Today I went last min, really I got an email reminding me it had been awhile. But the girl I believe her name Victoria had the worst customer service. I felt as soon as she saw my hair and the thickness her whole attitude changed. While washing my hair for two mins!!! She asked someone to help blow dry...mind you I have had two people blow dry my hair before but never felt bad about it till now. I told her what I wanted and basically that was the end of the conversation, only to ask me to remove my glasses she never spoke again. My back was to the mirror the whole!! Time I never saw what she was doing, I asked her to slightly thin it out but I don't know if she did it until I rewash my hair because when it's flat iron it looks thinner. I did tell her that I dread getting my hair cut because it is so thick but again she didn't respond. I'm not sure if it was shyness but I just felt so uncomfortable. I'm not sure I will come back but i do know will not go back to her. I know I was her 5pm appt and maybe i kept her from going home but it should not matter. Customer service should be top priority. They have a lot of talented people but this particular day was not what i expected.
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